FAQ — Frequently Asked Questions

🎯 Choosing Your Perfume

How do I know which SCRIPT perfume is right for me?

Each SCRIPT fragrance is designed around one of 6 personality types from a recognized profiling tool in communication psychology. The easiest way is to take our personality quiz — in 7 questions, we identify your dominant type and recommend the 4 fragrances that correspond to it.

What is the difference between the 4 seasons of the same type?

Each personality type comes in 4 seasonal variations. The autumn fragrance is the signature scent — the most representative of the type. The spring, summer, and winter versions explore lighter, sunnier, or deeper facets of the same olfactory identity.

Can I wear a perfume of a different type than my own?

Absolutely. Your dominant type is a starting point, not a limitation. Many of our customers explore other types depending on their mood or the occasion.

🧴 Our Products

What is the size of the bottles?

All our fragrances are 50 ml Eau de Parfum bottles, at a single price of CAD 49.00.

How long does a bottle last?

With daily use (2-3 sprays), a 50 ml bottle lasts approximately 3 to 4 months.

Are the perfumes unisex?

Yes. SCRIPT is based on personality, not gender. Each fragrance is designed to be worn by everyone.

📦 Delivery

What are the delivery times?

Orders are shipped within 1 to 3 business days. Standard delivery within Canada typically takes 5 to 8 business days.

Do you deliver internationally?

For now, we primarily deliver within Canada. International expansion is planned soon — sign up for our newsletter to be informed.

💳 Payment & Returns

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), Shop Pay, Apple Pay, and Google Pay via Shopify Payments.

Can I return a perfume?

Due to the nature of perfume products, returns are accepted only if the product is unopened and in its original packaging, within 14 days of receipt. Contact us at the address provided on our contact page to initiate a return.

🏠 The Brand

How does the SCRIPT personality system work?

SCRIPT is based on a recognized profiling tool in communication psychology that identifies 6 personality types — Thinker, Empathic, Rebel, Dreamer, Promoter, and Persevering — each with its strengths, motivations, and unique communication style. SCRIPT translates these profiles into olfactory signatures.

Where can I contact you?

Visit our contact page or write to us directly. We respond within 24 to 48 hours.